FTT-Elevator
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Complete ERP for Elevator Companies

Smart
Elevator
Management

From first enquiry to final installation, from AMC contracts to service tickets — FTT-Elevator automates every workflow of your elevator business on one centralized platform.

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360°
Coverage
24/7
Support
AI
Reports

Everything Your Elevator Business Needs

One integrated platform covering every department and every workflow

CRM & Leads

Capture, assign & track leads

Installation Mgmt

Stage-wise project tracking

AMC Lifecycle

Contracts, renewals & service

Financial Mgmt

Invoices, receipts & ledgers

Stock Mgmt

Multi-warehouse inventory

AI Reports

Smart analytics & insights

CRM & Sales Pipeline

CRM & Marketing Management

End-to-end customer lifecycle — from the first enquiry to a signed AMC contract

Lead Capture & Assignment

  • Centralize leads from enquiries, websites, events & referrals
  • Capture source, contact details, interest area & geography
  • Auto or manual assignment to sales owners
  • Configurable stages: New → Contacted → Qualified → Won/Lost
  • Log calls, meetings and follow-ups against each lead
  • One-click conversion from lead to quotation/order
Conversion Tracking
Accurate metrics on response speed and closure rates

Quotation & Proposal Management

  • Create quotations directly from leads or existing customers
  • Select products, pricing & discounts from central item master
  • Apply or customise standard T&C templates
  • Validity periods and full revision history
  • Approval workflow for high-value or special-discount quotes
  • Convert accepted quotation to sales order in one click
Professional Image
Structured process reduces errors and accelerates closure cycles

Complaint & Service Management

  • Capture requests with customer, issue type, priority & location
  • Assign to appropriate executive or department
  • Status tracking: New → Assigned → In Progress → Resolved
  • Record all activities, remarks and resolution details
  • Predefined or manual allocation rules
  • Complete audit trail for every complaint
Customer Satisfaction
Timely resolution improves service efficiency and customer loyalty

Event-Based Notifications

Automated, timely communication through multiple channels — ensuring nothing falls through the cracks.

WhatsApp
SMS
Email
Push Notifications
New Order Confirmation
Instantly notify customer and assigned team
Dispatch Update
Real-time delivery status to customer
Payment Reminders
Automated before and after due dates
AMC / Service Due Date
Proactive engagement before expiry
Project Execution

Installation Management

Plan and execute every elevator installation from day one to final handover with stage-wise tracking, resource assignment and real-time updates on mobile.

Stage & Sub-Stage Templates

Define templates for all installation stages. Customise separately for each project type or site.

Complete Project Planning

Plan the full installation timeline — assign resources with start and end dates for each stage.

Mobile App Updates for Technicians

Assigned tasks appear directly on the resource's mobile app. Staff update stage status with photos.

Manager Monitoring & Calendar

Managers monitor all active installations in real-time and can modify resource calendars as needed.

Installation Tracker
Project: Sunrise Towers - Unit 3B
In Progress
Civil Work & Pit Preparation
Done
Completed by Ramesh K. • 14 Jun
Guide Rails & Structure
Done
Completed by Suresh M. • 15 Jun
Cabin & Door Installation
Active
Assigned to Vijay P. • Due: 17 Jun
Electrical & Control Panel
Pending
Scheduled: 18–19 Jun
Testing, QC & Handover
Pending
Scheduled: 20 Jun
Post-Installation Services

AMC Lifecycle Management

From contract creation to renewal — manage every maintenance visit, spare part and service schedule for every elevator in your portfolio

Contract Recording

Record AMC contracts with due dates, visit frequency, scope of work and renewal terms for every installation.

Service Schedule Management

Automatically generate service visit schedules. Customer care team can assign visits to the right technician.

Visit Logging with Outcomes

Log each visit with outcomes, spare parts consumed and next service date. Build a complete maintenance history.

Auto Alerts & Renewal Reminders

System automatically generates alerts for upcoming services, warranty expiries and AMC renewals — reducing missed commitments.

AMC Dashboard
FY 2025-26
Live
142
Active AMCs
18
Due This Month
7
Visits Today
Upcoming Renewals
Rajiv Towers - Unit 1
Expires: 20 Jun 2026
4 days
Metro Commercial - Lift A
Expires: 28 Jun 2026
12 days
Green Valley Society
Expires: 15 Jul 2026
29 days
Field Force Automation

Field Sales Employee Management

GPS-based attendance, visit tracking, and km-based route monitoring for your sales and delivery teams — all accessible from the mobile app.

Employee Master & Role-Based Access

Manage field staff with designations, reporting managers, territories and mapped parties. Roles control module access automatically.

GPS-Based Attendance & Visit Tracking

Check in/out with GPS coordinates. Log visits with geo-tagging, purpose, tasks and outcomes. Geofencing rules prevent misuse.

Km-Based Tracking for Sales & Delivery

Auto-capture km travelled, trip routes, stoppages and delivery points. Compare planned vs actual routes for discipline and fuel optimisation.

Optional — may involve Google API charges

Productivity & Performance Analysis

Track visits, orders, collections and coverage patterns. Support reimbursement calculations and better field planning over time.

Field Executive App
Sales / Service Team
Online
Current Location
Malviya Nagar, Jaipur
Live
Today's Visits 4 / 7 Done
42 km
Travelled Today
3
Leads Captured
Financial Control

Complete Financial Management

From purchase requisition to GST-compliant invoices, real-time ledgers, automated payment reminders and Tally integration

Purchase Management

  • Purchase Requisition → Vendor Quotation → PO → Invoice
  • Batch information, expiry dates & quantities on invoices
  • Immediate stock update at receiving warehouse
  • Real-time outstanding balances per vendor
  • Ageing analysis for payables
  • GRN (Goods Receipt Note) against PO

Sales Invoicing & Ledgers

  • Generate invoices fully or partially from sale orders
  • Pending quantities tracked as open commitments
  • Auto-posting to party, tax & revenue accounts
  • Real-time outstanding balances per customer
  • Ageing analysis for receivables
  • Faster month-end closure and reporting

Receipts & Collections

  • Record cash, cheque, bank transfer & digital payments
  • Link receipts to one or more invoices
  • Credit notes & debit notes for adjustments
  • Automated reminders before and after due dates
  • Collection dashboards by party, route or exec
  • Reduce DSO and improve cash flow predictability

Document Numbering, Compliance & Tally Integration

Custom prefixes, financial year sequences and numbering formats for all documents. Push data to Tally or external ERP without manual re-entry.

Custom Prefixes FY-wise Sequences GST Summaries Tally Sync Audit Export
Sales Invoice
INV/25-26/0001
Receipt
RCP/25-26/0234
Credit Note
CN/25-26/0018
Purchase Order
PO/25-26/0087

Location-Wise Stock Tracking

Manage inventory separately per warehouse, depot or branch — with a unified consolidated view for management.

Inward, Outward & Inter-Warehouse Transfers

Standardised stock movement with linked inward/outward documents. Reason codes for damage, expiry and shrinkage.

Real-Time Stock Ledger

Continuous ledger per item per location with every transaction in chronological order and running balances.

Available & Booked Stock

Differentiate free vs reserved stock. Prevent over-selling. Auto-release booked stock on order cancellation.

Smart Inventory

Multi-Warehouse Stock Management

Full inventory visibility for elevator parts, spare components and consumables — across all warehouses, depots and site locations.

Key Capabilities

Multi-warehouse support
Batch / lot tracking
Expiry management
Reorder level alerts
Stock ageing analysis
Stock reservation
Item-wise ledger
FIFO / Weighted Avg
Intelligence Layer

Report Tool & AI-Powered Analytics

Real-time reports with scheduling, on-screen summaries and AI-generated insights — with role-based access control

Real-Time Reports & Excel Export

View reports filtered by date range, region, product or party. Charts and graphs for trend analysis. Download in Excel instantly.

Scheduled Reports via Email

Configure daily, weekly or monthly auto-delivery. Select recipients, preferred formats and channels. No manual effort needed.

On-Screen Summary & Group-By

Summarise detailed reports with various group-by options right on screen. No need to download Excel and do pivot exercises.

Department & User-Wise Report Rights

Define permissions per department (Sales, Finance, Inventory, Operations) and per user role — view-only, download, edit or full control.

AI-Powered Reports
Beta Feature
AI Insight — Sales Report (Jun 2026)

Installation revenue grew +23% month-on-month, driven by Jaipur and Delhi zones. AMC renewals show a 78% conversion rate. Service ticket resolution time improved to 2.1 days avg. Recommend prioritising follow-ups on 14 expired AMCs in NCR region.

Key Trends Anomalies Recommendations
Intelligent summaries and observations
Growth pattern detection
Risk highlighting and actionable recommendations
Faster, data-driven decisions — no manual analysis

Ready to Modernise Your Elevator Business?

From lead capture to AMC renewals, from installation tracking to AI-powered reports — FTT-Elevator puts your entire operation on one smart platform.

CRM & Leads Installation Tracking AMC Management AI Reports